Pilot Child Welfare System Redesign
Strategic Action Plan
These webpages are a work in progress. They are open to the public to encourage comments, ideas, and improvements.
11.3. Chart of Reports
This chart compares the number of reports coming in through the Oregon Child Abuse Hotline (previously a set of county child abuse hotlines throughout the state) ORCAH, through the CPS process, and finally founded for abuse for the years 2012 through 2019.
Total Calls to the Child Abuse Hotline: The blue column on the chart represents the total number of calls that came to ORCAH in 2019. This information was not available before the merging of the multiple local child abuse hotlines into the single line, ORCAH. In 2019, there were approximately 198,780 calls to the Child Abuse Hotline. The significance of this number is made clear when the next column is discussed below.
Screening Reports of Abuse Documented: The gray columns on the chart represent the total number of reports that were created in the OR-Kids database. Until 2019, this was the start of the analysis. However, with the introduction of the Total Calls to the Child Abuse Hotline metric, it is clear that over half (55% for 2019) of the calls to ORCAH did NOT have a report created in the OR-Kids database. That means that there is no record anywhere of the contents of the 55% of the calls that were discarded. The 45% of the calls (for 2019) for which a record was added to the OR-Kids database are called “Screening Reports of Abuse Documented.” These records go to the Screening process.
Reports Assigned for CPS Assessment: The green columns on the chart represent the total number of reports that were sent to CPS for assessment, The difference between the top of the green column and the top of the gray column represents the number of reports that were “screened-out” – NOT sent to CPS for assessment. Approximately 40,000 records, including calls and reports from mandatory reporters, are screened out every year, without any investigation or assessment.
Assigned, Have Completed Assessments: The orange columns on the chart represent the “screened-in” reports for which a CPS Caseworker has completed the assessment. The difference between the top of the orange column and the top of the green column, which is significant in some years, represents the “screened-in” reports for which the CPS Caseworker was unable to complete the assessment.
Completed, Founded for Abuse: The yellow columns on the chart represent the completed assessments for which a case of child abuse or neglect has been “founded,” meaning that there was at least one victim of child abuse or neglect. The number of cases hovers around 10% every year. The significant difference between the top of the yellow column and the top of the orange column represent the cases where the CPS Caseworker did not find any child abuse or neglect, even though mandatory reporters believed there was child abuse or neglect.
Comparing the height of the yellow columns with the gray (or blue column for 2019) indicates the huge numbers of cases (over 75% of which are from mandatory reporters) that are ignored or not founded for child abuse or neglect.
To submit questions or comments, please email Jo@Jo-Calk.com. I welcome all input, ideas, and suggestions. Thank you for caring for children.